Truck Unloader

About This Role

This role delivers a highly satisfied customer experience by interacting with customers, maintaining a clean store environment, and adhering to operational standards. It involves cross-training in multiple areas to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers
• Maintain a clean and organized store environment
• Adhere to all operational, merchandise, and loss prevention standards
• Accurately ring customer purchases/returns and count change
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy, following established procedures and standards
• Accurately process and prepare merchandise for the sales floor
• Initiate and participate in store recovery throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and entire store
• Participate in safety awareness and maintain a safe environment

Requirements

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors

Qualifications

• Entry level with customer service experience preferred

Nice to Have

• Retail customer experience

Benefits