Travel Consultant

AAA Auto Club Enterprises Upland, CA $67,300 - $82,300
Full Time Entry Level 2+ years

Posted 3 weeks ago

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About This Role

The Travel Consultant is passionate about travel and dedicated to selling international and domestic travel packages to AAA members. This role involves building long-standing relationships, making tailored recommendations, and cross-selling relevant products to enhance members' travel experiences, with opportunities for future leadership.

Responsibilities

  • Sell international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
  • Share knowledge and expertise from personal experiences and/or education study trips
  • Develop long standing relationships with members and build referral and repeat business
  • Make appropriate recommendations to ensure the trip experience is more than expected and tailored to member expectations
  • Cross sell relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

Requirements

  • High school diploma
  • Ability to pass comprehensive criminal background check
  • Ability to pass thorough urine sample drug screening
  • Available to work most Saturdays and some evenings
  • Successful completion of Travel Consultant Trainee program
  • Computer savvy with ability to navigate multiple systems and web browsers
  • Proficiency with Microsoft Office
  • Ability to type at least 30 WPM
  • Strong organizational skills pertaining to paperwork

Qualifications

  • High school diploma is required, with a preference for a 2- or 4-year college degree
  • At least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal orientated environment

Nice to Have

  • 2- or 4-year college degree
  • 2+ years of successful retail sales or banking experience or a leisure travel agency background

Skills

Communication Skills * Microsoft Office * Organizational skills * Multi-tasking * Sales drive *

* Required skills

Benefits

Wellness Programs
Medical coverage
Pension
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Paid parental leave
Tuition assistance
PTO for community volunteer programs
Paid educational study trips
Company sponsored IATAN cards (exclusive Travel Consultant discounts)
Dental coverage
Vision coverage
Floating holidays
Personal travel opportunities at discounted pricing
401(K) saving plans with company match

About AAA Auto Club Enterprises

Auto Club Enterprises is the largest federation of AAA clubs in the nation, with 14,000 employees in 21 states serving 17 million members.

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