Teller

About This Role

This Teller position focuses on building strong member relationships by providing exceptional service, accurately handling financial transactions, and ensuring adherence to internal controls to safeguard credit union funds and assets.

Responsibilities

• Efficiently and accurately processe member transactions such as deposits, withdrawals, and payments while strictly following security protocols to protect member information
• Apply foundational financial knowledge to confidently discuss products and services with members
• Complete transactions and requests with precision, consistently maintaining low error rates through attention to detail and adherence to procedures
• Maintain a thorough understanding of security protocols, including physical security, confidentiality, and cybersecurity
• Communicate promptly any suspicious activities to management and adhering to procedures for safeguarding credit union funds
• Demonstrate commitment and reliability by building positive relationships within the team, showing a strong sense of urgency, and providing excellent internal service
• Actively participate in team meetings and contributing to branch initiatives
• Support colleagues across departments and fulfilling additional duties as assigned
• Enhance expertise by actively pursuing development opportunities including but not limited to, attending conferences, acquiring certifications, completing learning courses in UKG and other relevant platforms, or engaging in both internal and external leadership programs