Technology Resiliency Specialist

About This Role

This role involves preparing and executing Technology Disaster Recovery and Business Continuity/Continuity of Operations Plans for the City and County of San Francisco. The specialist will work with city departments to enhance the resilience of critical systems and conduct risk assessments.

Responsibilities

• Work with City departments to plan, design, and test resilience solutions for critical City systems to support the citywide technology resilience program
• Conduct detailed Technology Risk assessment and Business Impact Analysis
• Review City departments' completed Technology Risk and Business Impact Analysis for completeness
• Develop resilience reports that identify gaps and recommendations from Technology Risk assessment and Business Impact Analysis
• Maintain knowledge on current and emerging developments/trends for IT Disaster Recovery technology and resilience solutions
• Collaborate with technical engineering teams to understand evolving architectures for planning, designing, and testing resilience solutions
• Review and provide recommendations for client departments' Technology Disaster Recovery Plans and Business Continuity/Continuity of Operations Plans
• Develop and maintain Business Continuity/Continuity of Operations Plans for the department and each division
• Review the completeness of technology recovery plans and procedures for critical technology systems and applications
• Design, plan, coordinate, and execute technology resilience tests/exercises with recovery teams for all critical technology systems and applications
• Support natural, human-caused, and technology disaster/emergencies during the activations of Emergency Operations Center/Department Operation Center

Requirements

• Associate degree in computer science, computer engineering, information systems, or a closely related field or equivalent
• 3 years of experience analyzing, installing, configuring, enhancing, and/or maintaining enterprise network components
• 2-3 years working experience in IT System Infrastructure Disaster Recovery and Business Continuity Industry
• Knowledge and understanding of current Disaster Recovery planning techniques and technologies
• Experience in planning and executing technology recovery testing exercises for applications and related technologies/systems contained within enterprise data centers and Cloud platform
• Experience and demonstrated proficiency in BC/DR program execution, managing process change projects, and knowledge of the disaster recovery program lifecycle

Qualifications

• Associate degree in computer science, computer engineering, information systems, or a closely related field or equivalent
• Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network. Requires 2-3 years working experience in IT System Infrastructure Disaster Recovery and Business Continuity Industry.

Nice to Have

• Industry certification in BCP
• Ability to work independently
• Applied communication and presentation skills
• Ability to interact with technical, non-technical, and management staff
• Bachelor's Degree or equivalent experience

Benefits