Technician, Digital & Information Technology Lab

About This Role

This role will support the Digital & Information Technology (DIT) division by maintaining instructional labs, troubleshooting software, managing equipment inventory, and ensuring lab standards are met across various district locations.

Responsibilities

• Install and troubleshoot instructional software in DIT labs according to license requirements and standards for SCH, CE, and corporate classes
• Maintain, follow, and support district-wide and cross-discipline instructional hardware and software needs
• Monitor lab interior and exterior to maintain standards, including cleanliness and safety
• Assist in the maintenance of equipment inventory for assigned areas
• Assist with internal and external events as needed by the department and COE
• Keep abreast of current technology, learn new technology, and apply new skills effectively
• Develop and maintain good working relationships with colleagues at all levels

Requirements

• High School Diploma or GED
• 1 year working with desktops, servers and instructional equipment
• Excellent oral and written communications skills
• Knowledge and skill in MS Office, Apple Programs & Ecosystems
• Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting
• Excellent interpersonal skills and ability to communicate effectively with diverse populations
• Ability to lift 50 pounds
• Reliable transportation to travel occasionally to other HCC locations
• Ability to read, write, speak English and perform simple arithmetic calculations

Qualifications

• High School Diploma or GED required. Associate’s degree in Computer Science or a related field preferred.
• 1 year working with desktops, servers, and instructional equipment required. 1 year directly related work experience may be substituted in lieu of educational requirement.

Nice to Have

• Associate’s degree in Computer Science or a related field
• Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management

Skills

* Required skills