Team Manager

About This Role

As a Team Manager, you will be a key part of the bakery-cafe's leadership team, focused on guest satisfaction, team development, and operational standards. You will lead shifts, coach team members, and maintain high food safety standards.

Responsibilities

• Ensure every guest is delighted by the quality of food, service, and staff
• Build engaging relationships that lead to long-term, loyal guests
• Lead, manage, and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience
• Participate in the interviewing and selection process
• Train the team in food safety standards and ensure they are maintained
• Help build a culture of warmth, belonging, growth, and trust

Requirements

• Minimum age: 18 years of age
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
• Ability to lift, carry, push, or pull objects 25 pounds
• Capability to stand and walk for up to 6 hours
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment

Qualifications

• 1+ years of restaurant management experience preferred

Nice to Have

• 1+ years of restaurant management experience

Benefits

Certifications