Surveillance Investigator

About This Role

The Surveillance Investigator will conduct discreet mobile and stationary surveillance to confirm current activities and capabilities of a Claimant, assisting with insurance claim administration. This role involves independent investigations across various coverage types and requires daily travel to field cases.

Responsibilities

• Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability
• Utilize various surveillance techniques and equipment to monitor subjects covertly
• Document and report observations, activities, and any relevant information in a clear and concise manner
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

Requirements

• High school diploma or equivalent
• Ability to successfully complete Allied Universal Investigations' training/orientation course
• Prior educational or professional exposure to witness interviews or video monitoring
• Prior educational or professional incident reporting and/or investigations experience
• Flexibility to work varied and irregular hours/days including weekends and holidays
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
• Proficient in utilizing laptop computers, video cameras and cell phones
• Capable of maintaining focus and multitasking effectively in a dynamic environment
• Demonstrated ability to manage stressful situations with composure and professionalism
• Ability to work in a very independent environment
• Valid driver's license with at least one year of driving experience

Qualifications

• High school diploma or equivalent
• Prior educational or professional exposure to witness interviews or video monitoring; prior educational or professional incident reporting and/or investigations experience; at least one year of driving experience.

Nice to Have

• Associate's Degree or higher (preferably in Criminal Justice)
• Security/Loss Prevention experience
• Military experience
• Law enforcement experience
• Prior insurance investigations experience

Skills

* Required skills

Benefits