Supply Chain Analyst

About This Role

This role supports the efficient management and flow of linens across Michigan Medicine's Ann Arbor Medical Campus. It involves daily purchasing, inventory management, documentation, and reporting to ensure timely ordering and accurate record-keeping.

Responsibilities

• Review and analyze existing operations and business processes to improve system processes, performance, and to reduce costs and waste
• Generate daily discrete purchase orders in accordance with established PolicyStat procedures
• Perform transactional functions in PeopleSoft for Linen Distribution, including receiving specialty items, processing customer order adjustments, recording returns, verifying invoices, and billing for services
• Maintain PeopleSoft records and associated Excel documents for Linen Distribution, updating min/max/reorder points, creating/modifying item descriptions, and building/inactivating templates and locations
• Provide customer service for the Linen Depot, offering phone/email support, processing emergency linen requests, and monitoring risk files
• Facilitate and process quota change requests, seeking onsite supervisor space approval and working with management for analysis
• Conduct process audits according to PolicyStat cadence and requirements
• Perform administrative functions, including office supply monitoring and ordering, specialty linen item procurement, and fostering daily operational readiness
• Lead continuous improvement activities, involving scientific data collection and staff training
• Prepare monthly Key Performance Indicator (KPI) reports
• Create, review, and revise PolicyStat policies
• Initiate specialty linen item rebidding with Procurement
• Collaborate regularly with other departments such as Transactional Purchasing, Item Maintenance, Warehouse Operations, PAR Management, and Department of Public Safety & Security

Requirements

• Experience in inventory control, purchasing, or logistics
• Demonstrated analytical and problem-solving abilities; can synthesize data across multiple sources independently
• Highly skilled in Microsoft Excel; proficient in other Microsoft applications such as Word, PowerPoint, Outlook, etc.
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple tasks and prioritize assignments in a deadline-driven environment
• Proven customer service skills and ability to work collaboratively as part of a team
• Appreciation for standardized work and documented processes
• Professionally agile: demonstrates a positive attitude in the face of ambiguous inputs and is able pivot tasks if operational needs demand it

Qualifications

• Bachelor's degree or equivalent experience

Nice to Have

• Experience creating/updating policies, particularly in PolicyStat
• Previous KPI generation and analysis
• Comfortable accessing various cloud storage services (i.e. OneDrive, Google Drive, Dropbox, etc.)
• Exposure to LEAN, Six Sigma, or similar process improvement initiatives
• Substantial experience with ERP software, especially PeopleSoft
• Familiar with basic accounting principles
• Previous work in linen or supply distribution in a healthcare environment
• Comfortable navigating Tableau dashboards
• Experience generating dashboards in Smartsheet

Skills

* Required skills

Benefits