Supervisor Compliance Support

About This Role

Supervise and ensure consistent quality, safety, and compliance within the Laboratory Services Program by providing administrative support and acting as a liaison between patients, providers, and other entities.

Responsibilities

• Provide administrative support to ensure consistent quality, safety, and overall compliance of the Laboratory Services Program.
• Ensure adherence to department and organization policies and procedures, and local/state/federal regulations.
• Serve as an ongoing liaison between patient, provider, and other internal/external entities in the administration of the Laboratory Services program.
• Summarize inspection findings for Compliance, Waived, and PPM certifications.
• Manage budgeting, billing, cost analysis, and quality control/assurance for waived testing.
• Oversee operations across multiple sites, prioritizing tasks and working independently.
• Lead and motivate teams, managing change and fostering a positive work environment.

Requirements

• 5+ years of experience in a clinical laboratory setting or laboratory business setting
• 2+ years in a supervisory role
• 2+ years of waived testing performance
• ASCP MLT/MT or equivalent; or, 2+ years KSC experience as a Laboratory Services Supervisor, or must obtain ASCP MLT/MT or equivalent within 12 months of employment.
• Valid driver's license
• Knowledgeable of CLIA regulations and ability to summarize inspection findings
• Intermediate/Advanced Microsoft Office Suite skills
• Knowledge of budgeting, billing, cost analysis, and quality control/assurance for waived testing
• Familiarity with AAAHC, CAP, OSHA, and CLIA regulations
• High attention to detail and solid customer service and professional etiquette
• Practical experience with routine laboratory equipment and procedures
• Solid written and verbal communication skills
• Excellent time management and ability to work independently
• Effective leadership skills, including change management, collaboration, team motivation
• Proven ability to solve problems, manage multiple projects, and perform well under pressure

Qualifications

• Bachelor's degree in Medical Technology or related science/field of study (preferred)
• 5+ years of experience in a clinical laboratory setting or laboratory business setting, with a minimum of 2 years in a supervisory role. 2+ years of waived testing performance.

Nice to Have

• Bachelor's degree in Medical Technology or related science/field of study
• 2+ years of experience as a laboratory supervisor. Preceptor/Training resource

Skills

* Required skills

Benefits

Certifications