SVP & GM, Revenue Solutions, Provider Market

About This Role

Lead the Revenue Solutions business within Optum Insight's Provider Market, developing and executing strategic plans to achieve growth by improving claims accuracy and increasing savings for customers. This executive role involves orchestrating across commercial, product, and operations leaders to deliver on over $800M annual revenue targets.

Responsibilities

• Provide overall business leadership for the Revenue Solutions business, partnering across Optum to drive Enterprise-wide client solutions
• Deliver against business results, including revenue and IOI targets
• Formulate business strategy, financial plans, and execution plans for the business, responsible for the business P&L and generating YoY double-digit growth
• Expand product offerings, generate additional revenue opportunities, improve the customer experience, and enhance infrastructure using existing and modern AI-first technologies
• Provide end-to-end thought leadership, insight, and influence around Optum's enterprise-wide strategy, identifying and exploiting synergies and market opportunities
• Collaborate with other lines of business to drive organizational efficiencies, alignment, and infrastructure development for future growth
• Lead domain business reviews (forecasts, objectives, status updates)
• Engage with customers on high-impact opportunities
• Develop an end-to-end process for development, implementation, use, reporting and feedback on solution offerings
• Spearhead the development, communication, and implementation of effective growth strategies to achieve and surpass sales and profitability goals
• Collaborate with the Optum executive team to develop and implement plans for the operational infrastructure of systems, processes, and personnel
• Build and manage strategic vendor relationships and maintain relationships with internal & external contacts
• Recommend and champion strategies and tactics designed to positively impact key drivers to ensure P&L and market share goals are achieved
• Build for the future and provide strong leadership; oversee talent plans and strategies to attract, motivate, and retain a diverse, qualified, and engaged team
• Understand the future of the industry and develop new products and services to support clients and ensure smooth delivery of innovative solutions
• Identify continuous improvement opportunities and manage productivity metrics and efficiencies
• Foster a success-oriented, accountable environment within the company
• Represent the company with clients, investors, and business partners

Requirements

• Bachelor's degree
• 15+ years of combined experience driving major transformational change and delivering measurable results, and developing and leading growth programs or initiatives
• 15+ years experience of progressive general management with P&L responsibility in growth oriented, client-focused organization
• Experience leading and growing the P&L of a solutions business in a large-sized healthcare technology organization
• Experience working with product development, launching new products, and thinking innovatively
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning
• Experience in managing multi-million-dollar budgets that include sales/bookings targets, revenue targets, client satisfaction targets, and expense targets
• Prior experience in forecasting
• Demonstrated experience in financial planning and analysis with previous experience partnering with human resources, information technology, and legal
• Demonstrated track record of acting as an innovative thought leader and business partner to executives across multiple business units
• Proven experience and expertise in leading a large and complex organization through transformation
• Experience assimilating and analyzing information pertaining to the customer experience
• Experience motivating, developing, coaching, and guiding people in a matrixed organization
• Experience managing a team plus indirect staff across multiple geographies
• Ability to navigate and work across multiple constituents to develop, communicate, and support a company's short-term and long-term business objectives
• Possess personal qualities of integrity, credibility, and commitment to Optum's Vision and Values
• Ability to travel 50%

Qualifications

• Bachelor's degree required
• 15+ years of combined experience driving major transformational change and delivering measurable results, developing and leading growth programs or initiatives. 15+ years of progressive general management with P&L responsibility in growth-oriented, client-focused organization.

Nice to Have

• Master's Business Administration
• 10+ years of combined experience in product management, delivering new product delivery and leading strategic go-to-market initiatives of diverse scope in a large matrixed software company
• Experience working in design thinking and/or familiarity in working in an agile/scrum process
• Has led the SDLC and PDLC for a multi-segment, multi-solution, technology organization in the healthcare space
• Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets)
• Experience working across UHG, Optum and UHC lines of businesses
• Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Skills

* Required skills

Benefits