Student Ambassador

About This Role

Serve as a student ambassador for the DWED-Adult Basic Education (ABE) program, supporting English as a Second Language (ESL) and High School Equivalency (HSE) students throughout their academic journey. Help create a welcoming environment by conducting orientations, engaging students in activities, and providing peer support.

Responsibilities

• Assist staff with preparing and delivering ABE/ESL/HSE program orientations (in-person and virtual)
• Greet students, help with check-in, and guide them through onboarding steps such as testing, forms, and navigating campus spaces
• Share personal experiences to help new students understand expectations, resources, and opportunities at CSN
• Support digital literacy onboarding (Canvas basics, email setup, MyCSN navigation, etc.) under staff supervision
• Help develop and facilitate student engagement activities such as workshops, study groups, cultural events, and peer-learning sessions
• Promote events and encourage ongoing participation to build community in ESL and HSE programs
• Participate in the development and launch of a peer mentoring program for ESL/HSE learners
• Provide informal mentoring and encouragement to new and continuing students
• Assist with creating student-focused content such as short videos and testimonials
• Help with classroom materials, computer lab support, and navigating digital tools as needed

Requirements

• Must be a current CSN student or recent participant in the ABE ESL/HSE programs
• Strong communication and interpersonal skills
• Reliable, punctual, and able to maintain a professional attitude
• Willingness to learn new tasks, including basic office and digital tools

Nice to Have

• Experience in student leadership, peer mentoring, customer service, or community engagement
• Bilingual skills (e.g., Spanish, Amharic, Tagalog, Mandarin, French, etc.)
• Familiarity with social media platforms and basic content creation
• Interest in education, workforce development, or student support services