Stock Keyholder

About This Role

This role is responsible for leading the stockroom operations, ensuring product flow, accurate inventory, and maintaining merchandising standards within the store. The Stock Keyholder will oversee shipments, pricing, and contribute to the overall customer shopping experience.

Responsibilities

• Ensure store is fully stocked and easy to shop
• Implement visual merchandising standards within the store
• Oversee markdowns and re-ticketing, stock transfers and damaged goods
• Coach, train and support teammates in merchandise handling
• Oversee loss prevention, safety, and audit expectations and results
• Ensure adequate supplies and maintain the stockroom environment
• Execute store operations with particular focus on product flow to/from the sales floor
• Maximize sales opportunities and communicate merchandising opportunities to store leadership
• Maintain brand productivity standards for shipment process, replenishment, markdowns, merchandising, and cycle counts
• Maintain SOP/Retail Operations Manual
• Assume Sales Keyholder responsibilities in the absence of the role
• Assist as needed in operations (cash desk/ticketing)
• Collaborate with teammates to achieve store goals
• Be accountable for self-development and seize growth opportunities

Requirements

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/stock or freight experience
• Available to work a flexible schedule, including evenings, weekends, and holidays
• Local language fluency
• Basic numeracy, literacy, listening, and communication skills
• Knowledgeable of stockroom, risk management & safety
• Demonstrated ability to work in a fast-paced and deadline-oriented environment
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
• Strong communication skills
• Ability to stand, lift, walk, bend and lift cartons weighing up to 25 lbs./12 kgs during each work shift

Qualifications

• High school degree or equivalent
• 1+ year of retail/stock or freight experience

Nice to Have

• Basic English language skills

Benefits