Starbucks Barista

About This Role

Provide exceptional customer service in a safe and clean environment while preparing and serving a variety of beverages and food items. This role ensures customer satisfaction by addressing inquiries, making suggestions, and maintaining product quality.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices
• Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
• Recommend coffee shop items to customers to ensure they get the products they want and need
• Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness; review “sell by” dates and take appropriate action
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer

Requirements

• Excellent customer service skills

Qualifications

• Any previous comparable experience is desired

Nice to Have

• Any previous comparable experience

Benefits