Sr. Administrative Assistant

About This Role

Provide comprehensive administrative and office support for the Department of Dental Medicine, ensuring efficient operations and a positive experience for faculty, staff, and students. Maintain knowledge of College policies and procedures to ensure program integrity.

Responsibilities

• Provide administrative support to the Assistant to the Dean, Associate Dean, Clinical Directors, faculty, clinical staff, patients, and Students
• Answer telephones and direct messages appropriately
• Respond to emails and distribute mail
• Arrange meetings and schedule room use
• Submit IT/Maintenance help requests
• Perform routine and complex administrative functions including word processing, filing, and calendar management using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and OneDrive
• Prepare technical, statistical, financial, and narrative reports, letters, and memoranda
• Create and maintain an updated and accurate calendar of events, activities, rotations, and meetings
• Act as point of contact for students regarding their dental education, assisting with questions, concerns, and scheduling appointments
• Operate standard office equipment including multi-line telephone, facsimile machine, computer, printer, scanner, and photocopy machine
• Organize, administer, secure, maintain confidentiality, and retain records for faculty, staff, and students
• Provide full support in the use of the Canvas platform to set up courses/modules, manage access, create quizzes/tests, enter grades, and provide reports
• Coordinate with CDMA administrative support staff to assemble documentation for faculty evaluations and create spreadsheets for student evaluations
• Assist with special events as needed and register incoming visitors

Requirements

• High school diploma or equivalent
• 3-5 years’ relevant work experience
• Experience working in a team environment
• Experience in a customer service-oriented environment
• Excellent written and verbal communication skills
• Computer proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Intermediate language skills (read, interpret, write routine reports, speak effectively)
• Intermediate reasoning ability

Qualifications

• High school diploma or equivalent required. One-year certificate from a college or technical school and/or an Associate degree is highly desired.
• 3-5 years’ relevant work experience

Nice to Have

• One-year certificate from a college or technical school
• Associate degree

Skills

* Required skills

Benefits