Specialty Assistant Store Manager

About This Role

The Specialty Assistant Store Manager leads a team of associates to achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction in a retail environment. This role ensures exceptional service, a clean, safe, and well-stocked store, and provides full leadership over the store as needed.

Responsibilities

• Anticipate customer flow and work demand, redirecting efforts and schedules to ensure proper coverage
• Plan for spikes in sales and ensure the store has adequate in-stock to support demand
• Conduct safety walks, monitor use of store power equipment, and coach associates on safe work practices
• Lead a team of associates to ensure exceptional customer service
• Responsible for achieving sales and margin goals
• Drive operational efficiencies and maximize customer satisfaction
• Provide full leadership over the store when needed
• Collaborate with store leadership, District Manager, and Area support staff on service, sales, and operational objectives

Requirements

• 2 years of experience leading associates in a retail environment
• 3 years of experience working in a fast-paced, cross-functional work environment
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
• 1 year of experience directly managing sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry
• Experience using Microsoft Office Suite
• Ability to obtain sales related licensure or registration as may be required by law

Qualifications

• 2 years of experience leading associates in a retail environment; 3 years of experience in a fast-paced, cross-functional work environment; 1 year of experience performing manager-on-duty responsibilities; 1 year of experience directly managing sales associates.

Nice to Have

• Bachelor's degree in related field
• 5 years of experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry
• 3 years of experience performing manager-on-duty responsibilities
• Experience working in the home improvement retail sector
• Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing)
• Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.)

Skills

* Required skills

Benefits