Solutions Architect - Financial Services

About This Role

Serve as a trusted advisor to commercial financial services customers in North America, guiding them through digital transformation with GitLab's AI-powered DevSecOps platform. You will lead technical evaluations and shape architectures to meet both technical and regulatory needs.

Responsibilities

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform addresses the technical, regulatory, and business needs of commercial financial services customers across the full software lifecycle
• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and support for the technical components of tenders, audits, and value stream assessments
• Collaborate with Account Executives and regional sales teams across North American time zones to shape and execute account strategies that support new customer acquisition and expansion within financial services
• Build and deepen relationships with technical practitioners and business stakeholders at financial services organizations, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices in the context of financial services risk, governance, and compliance expectations
• Serve as the voice of commercial financial services customers with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap, positioning, and industry-focused solutions
• Maintain and extend your expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral tailored to financial services customers and partners
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team supporting financial services

Requirements

• Experience working with customers in technical pre-sales, consulting, or similar roles
• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows
• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms
• Practical knowledge of cloud computing concepts and related technologies
• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments for commercial accounts
• Clear technical communication and presentation skills
• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams

Qualifications

• Experience working with customers in technical pre-sales, consulting, or similar roles

Skills

* Required skills

Benefits