Global Payroll Operations Specialist

About This Role

This role is responsible for ensuring accurate, compliant, and efficient payroll operations for GitLab team members globally. This involves leading payroll testing, supporting global payroll projects, and collaborating with cross-functional teams to maintain data accuracy and consistent processes.

Responsibilities

• Support global payroll-impacting projects and drive change management to improve accuracy, efficiency, and team member experience in payroll operations
• Lead payroll testing activities for system implementations, upgrades, process changes, and integrations, documenting results and issues clearly
• Collaborate with People, Benefits, Accounting, and Operations teams to align on requirements, timelines, and deliverables for payroll-related initiatives
• Perform comprehensive reconciliations of historical payroll and accounting records to identify variances, analyze root causes, and define remediation plans
• Maintain and enhance data integrity across payroll systems and related tools by validating inputs, monitoring outputs, and escalating discrepancies as needed
• Provide clear, proactive communication and guidance to partner functions, explaining payroll impacts, trade-offs, and timelines, ensuring questions are resolved and decisions are well-documented
• Support end-to-end payroll processing coverage as needed, including during long-term absences, to ensure continuity of operations and compliance with internal controls

Requirements

• Experience supporting end-to-end payroll processing and payroll operations projects in a multi-country environment
• Practical knowledge of payroll accounting, including reconciling payroll and general ledger data and resolving variances
• Proficiency with Microsoft Excel and Google Sheets at an intermediate level
• Ability to communicate clearly and professionally with GitLab team members and external vendors, both in writing and verbally
• Strong organizational skills, with the ability to manage multiple deadlines and maintain high attention to detail
• Demonstrated focus on accountability, customer service, and thorough, accurate work in a collaborative team setting

Qualifications

• Experience supporting end-to-end payroll processing and payroll operations projects in a multi-country environment

Nice to Have

• Experience working with or exposure to tools such as Workday, ADP, Papaya, MacOS, Google Docs, Google Sheets, and Google Forms
• Openness to learning, adapting to process changes, and applying transferable skills from related payroll, accounting, or operations roles

Skills

* Required skills

Benefits