Site Supervisor

About This Role

The Site Supervisor is responsible for the professional operation, administration, profitability, and quality assurance of uniformed security services at a client's site. This role involves overseeing security functions, ensuring compliance, and managing security personnel.

Responsibilities

• Oversee all aspects of on-site security functions, including staffing, scheduling, and training of personnel
• Ensure contract-required training and screening elements for security personnel are met
• Maintain overtime to a minimal or preset requirement
• Ensure quality of service and contract compliance by regularly inspecting personnel and their job performance
• Perform other operations and related functions, such as payroll, incident report review, and assisting in security surveys
• Make recommendations for positive and negative personnel actions for direct subordinates
• Respond to client requests and make emergency notifications as necessary
• Provide direction and instruction to subordinates regarding duty performance
• Make productivity and cost reduction recommendations to management
• Make recommendations concerning disciplinary action/commendation decisions for security personnel

Requirements

• Valid driver's license
• Ability to pass State-required training and licensing qualifications
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle
• Service in the active-duty military, military reserves, or National Guard, OR service in Auxiliary Police or Police Cadets, OR minimum of one year verifiable and successful supervisory experience in a security-related industry, OR an Associate's degree or higher in any discipline
• At least 18 years of age (21 if armed and required by state)
• Ability to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Problem-solving skills
• Active listening skills
• Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Ability to compile, sort, and interpret data
• Ability to research, investigate, compile information
• Ability to mediate conflict with tact, diplomacy
• Ability to write informatively, clearly, and accurately
• Teamwork skills
• Attention to detail

Qualifications

• High school diploma or equivalent
• Minimum of one year verifiable and successful supervisory experience in a security-related industry, or service in the active-duty military, military reserves, National Guard, Auxiliary Police, Police Cadets, or an Associate's degree or higher.

Nice to Have

• Meets basic qualifications for Custom Protection Officer

Skills

* Required skills

Benefits