Shift Leader
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Serve as a Shift Leader for a popular bakery, providing exceptional customer service, managing daily operations, and leading a team of cookie crew members. This role involves ensuring efficient production, maintaining company standards, and fostering a positive work environment.
Responsibilities
- Provide incredible customer service and quality products to guests
- Support store leadership by maintaining operations during shifts
- Communicate pertinent information to store leadership
- Monitor production efficiency and hold the team accountable to company standards
- Assist in the training and coaching of team members
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
- Lead and work alongside the Cookie Crew team
- Provide a safe, clean working environment and adhere to safe food handling practices
- Manage cash handling and deposits
Requirements
- At least 1 year of working experience in a customer service focused role
- Point of Sales systems experience
- Outstanding communication, time management, and people skills
- Outgoing, friendly, and patient demeanor
- Detail focused and results-oriented
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs
- Legally eligible to work in the United States
- Must be 18 years or older
Qualifications
- At least 1 year of working experience in a customer service focused role
Skills
* Required skills
Benefits
About Insomnia Cookies
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide...