Service Leader
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Upload Your ResumeAbout This Role
The Service Leader is responsible for ensuring excellent customer experiences by overseeing safe food preparation and service, and by training restaurant crew to provide good customer service. This role maintains a clean and organized work environment.
Responsibilities
- Ensure great-tasting, high-quality food is served
- Resolve food quality issues
- Support food safety by monitoring time/temperature, secondary shelf lives, and following food safety policies
- Resolve customer incidents and ensure positive customer experiences
- Monitor crew breaks, shift changes, shift meetings, and line schedules
- Develop and cross-train all front-of-house Crew members
- Assist with Crew performance reviews
- Develop future Service Leaders
- Perform miscellaneous office administration duties including banking, cash handling, and office paperwork
- Ensure office equipment is working and supplies are ordered
- Ensure proper quantity of supplies are available as needed
Requirements
- Ability to understand and articulate Chipotle's Food With Integrity philosophy
- Knowledge and experience of cash handling policies and procedures
- Knowledge of Food Safety and health department matters
- Familiarity with office paperwork
- Ability to speak, write, read, and understand the primary language(s) of the work location
- High school diploma
- Restaurant experience
Qualifications
- High school diploma
- Restaurant experience
Benefits
About Chipotle Mexican Grill
Chipotle Mexican Grill, Inc. is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany.