Service Leader

About This Role

The Service Leader at Chipotle ensures a positive customer experience by overseeing food preparation, maintaining quality, and training crew members. This role involves maintaining a clean and organized restaurant environment and supporting food safety.

Responsibilities

• Ensure great tasting, high quality food is served
• Help to resolve food quality issues
• Support food safety by monitoring hand washing, glove changes, time and temperature, secondary shelf lives, and daily checklists
• Help to resolve customer incidents and ensure positive customer experiences
• Help to monitor crew breaks, shift changes, shift meetings, and line schedules
• Develop and cross train all front of house Crew members
• Assist with Crew performance reviews
• Develop future Service Leaders
• Assist with miscellaneous office administration duties including banking, cash handling, and paperwork
• Ensure office equipment remains in working order and supplies are ordered
• Ensure the proper quantity of supplies are available as needed

Requirements

• Ability to understand and articulate Chipotle's Food With Integrity philosophy
• Knowledge and experience of cash handling policies and procedures
• Knowledge of Food Safety and health department matters
• Familiarity with office paperwork
• Ability to speak, write, read, and understand the primary language(s) of the work location
• High school diploma
• Restaurant experience

Qualifications

• high school diploma
• restaurant experience

Benefits