Senior Publisher Account Manager

About This Role

Own and grow a direct response portfolio of publisher partners, maximizing revenue, efficiency, and long-term partner value through strategic thinking and cross-functional influence.

Responsibilities

• Own, optimize, and expand a portfolio of publisher/affiliate accounts, managing daily partner needs and driving long-term growth strategies.
• Proactively identify new placements, integrations, and whitespace opportunities.
• Execute all campaign operations including pacing, budgets, QA, creative testing, launches, and troubleshooting with accuracy.
• Analyze performance data across CTR, CPC, CPA, and ROAS to diagnose trends and deliver actionable optimization recommendations.
• Drive revenue and margin expansion by scaling high-performing partners and upselling new opportunities.
• Maintain clear, organized documentation and produce structured reporting for internal teams and external partners.
• Partner with media buying, analytics, creative, and product to resolve blockers and shape testing roadmaps.
• Lead recurring partner communications to build trust, address issues, and deliver strategic insights for long-term retention.

Requirements

• Comfortable working Eastern Timezone hours and supporting ad-hoc partner or business needs outside standard hours.
• Experience in managing a direct response portfolio of accounts for various channel types like email, newsletter, listicle, co-reg.
• Demonstrated ability to interpret, diagnose, and act on performance data across KPIs (CTR, CPC, CPA, ROAS).
• Advanced communication, negotiation, and upsell skills with the ability to influence tactical decisions and strategic partner direction.
• Highly proactive, growth-minded, and organized, able to manage complex workflows while driving long-term outcomes.

Qualifications

• Minimum 3–5 years working directly with Publishers, Affiliates, and/or Advertisers in digital media, performance marketing, or lead generation

Skills

* Required skills

Benefits