Senior Property Manager

About This Role

The Senior Property Manager is responsible for the overall operations of one or more properties, including efficient operations, supplier contracts, maintenance, and lease administration. This role ensures a positive experience for residents, associates, and clients.

Responsibilities

• Manage day-to-day property operations, including resident satisfaction, retention, lease administration, rent collection, and property marketing.
• Meet client expectations and provide excellent customer service.
• Responsible for recruiting, interviewing, and hiring associates, as well as providing corrective feedback and development.
• Execute the strategic marketing plan to attract and retain residents.
• Respond to resident complaints and issues, serving as a liaison between residents, the corporate office, and common area maintenance.
• Maintain professional and technical knowledge through educational workshops and professional publications.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage property and associate safety records, loss claims, and risk management initiatives.

Requirements

• High school diploma
• 3+ years of experience in property management
• 2+ years of direct management experience
• Knowledge of resident rental lifecycle activities
• Very strong organizational and time-management skills
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
• Sensitivity to confidential matters
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
• Ability to read, write, comprehend, and converse in English
• Valid driver’s license, clean driving record, and current auto insurance

Qualifications

• High school diploma is required. Bachelor’s degree is preferred.
• Three plus years of experience in property management and two years of direct management experience are required.

Nice to Have

• Bachelor’s degree
• Knowledge of Salesforce.com
• Prior experience in Yardi Voyager or another equivalent system

Skills

* Required skills

Benefits