Property Manager

About This Role

The Property Manager is responsible for the overall operations of a property, ensuring efficient functioning, overseeing contracts, and managing lease administration and monthly reporting. This role focuses on creating a positive experience for residents, associates, and clients.

Responsibilities

• Manage day-to-day property operations including resident satisfaction, retention, and the full resident lifecycle
• Ensure client expectations are met and provide excellent customer service
• Recruit, interview, provide corrective feedback, and hire staff
• Lead and communicate a shared vision, providing coaching and development to associates
• Execute strategic marketing plans to attract and retain residents
• Understand and follow operation guidelines within the property management agreement
• Respond to resident complaints and serve as a liaison to residents and the corporate office
• Maintain professional and technical knowledge through workshops and publications
• Organize and implement site natural disaster and emergency evacuation plans
• Manage property and associate safety records, loss claims, and risk management initiatives

Requirements

• High school diploma
• 2-3 years of experience in property management
• 1-2 years of direct management experience
• Knowledge of resident rental lifecycle activities
• Strong organizational and time-management skills
• Strong interpersonal skills
• Intermediate Microsoft Office Suite proficiency (Outlook, Word, PowerPoint, Excel)
• Ability to work independently and prioritize effectively
• Valid driver’s license, clean driving record, and current auto insurance
• Capability to read, write, comprehend, and converse in English

Qualifications

• High school diploma is required. Bachelor’s degree is preferred
• 2-3 years of experience in property management and 1-2 years of direct management experience are required.

Nice to Have

• Bachelor’s degree
• Knowledge of Salesforce.com
• Prior experience in Yardi Voyager or equivalent system

Skills

* Required skills

Benefits