Senior Product Manager, Agentic Innovation

About This Role

As Senior Product Manager, Agentic Innovation, you will define the "why" and the "what" for next-generation agentic AI products. You’ll translate business strategy and customer insights into a clear product vision, roadmap, and success metrics. This role drives value across the agentic ecosystem while collaborating with various internal teams to deliver safe, scalable, and transformative solutions.

Responsibilities

• Define Vision & Strategy: Shape the product vision and define the "North Star" for agentic AI capabilities within GCS. Ensure alignment with enterprise AI strategy and business OKRs
• Drive Roadmap & Prioritization: Develop and maintain the Agentic Product roadmap, balancing innovation, business value, and risk. Lead prioritization across initiatives using measurable value and impact metrics
• Champion Customer Value: Translate complex customer and business problems into agent use cases. Partner with UX and AI teams to design end-to-end experiences that enhance decision-making, productivity, customer value and satisfaction
• Deliver Measurable Outcomes: Define and track key performance indicators (adoption, efficiency gains, cost savings, satisfaction, product velocity). Communicate outcomes and learnings to senior leaders
• Cross-Functional Leadership: Serve as the primary business interface for the Agentic Innovation team—collaborating with stakeholders across GCS Product, Engineering, and Partner teams to deliver cohesive, compliant solutions
• Governance Alignment: Partner with Product Development and Governance teams to ensure delivery adheres to risk, model validation, and compliance frameworks
• Commercial Enablement & Viability: Own the commercial readiness of agentic products and features, working closely with Go-to-Market, Marketing, Sales, Servicing and Governance partners to ensure offerings are viable, scalable, and compliant. Drive launch strategy, value articulation, and adoption plans to maximize business impact

Requirements

• 4+ years of product management experience, ideally in AI, fintech, or digital platforms
• Proven track record in defining and launching innovative, customer-centric products
• Strategic thinker with ability to connect business goals to technology outcomes
• Strong analytical, problem-solving, and communication skills with experience presenting to senior leadership
• Demonstrated ability to work cross-functionally in complex, fast-paced environments
• Passion for emerging technologies, particularly AI, automation, and digital transformation

Qualifications

• Bachelor's degree in Business, Computer Science, or related field; MBA preferred
• 4+ years of product management experience, ideally in AI, fintech, or digital platforms

Nice to Have

• Experience in AI-driven product ecosystems or conversational/agentic platforms
• Background in enterprise payments, B2B commerce, or digital innovation
• MBA

Skills

* Required skills

Benefits