Manager - Sales Account Development

American Express Phoenix, AZ $69,750 - $128,000
Full Time Manager Level 3+ years

Posted 1 week ago

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About This Role

Manage and develop a dedicated portfolio of high-value existing Business and Corporate customers through telephone-based interactions. The role focuses on expanding and retaining client relationships by identifying opportunities, providing solutions, and driving charge volume while ensuring compliance with company standards.

Responsibilities

  • Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers within territory
  • Proactively reach out to customers to uncover opportunities and treat them to align with growth or retention conversations
  • Use consultative skills to maintain and develop existing customer relationships and substantially grow charge volume
  • Maintain high knowledge about American Express products, processes, key internal partners, and tools
  • Partner closely with Field Dedicated Portfolio Account Development team when a telephone-managed customer requires a face-to-face visit
  • Partner with specialized sales team for product cross-sell (AP Automation) to entrench clients with American Express suite of products
  • Ensure adherence to the American Express Code of Conduct and Sales Practices policies, standards, and procedures

Requirements

  • 3-5 years minimum excellent sales experience
  • Experience partnering with clients across various markets / industries
  • Experience in a highly-regulated industry

Qualifications

  • Bachelors degree strongly preferred
  • 3-5 years minimum excellent sales experience

Skills

Relationship Management * Consultative selling * Closing * Influence & persuasion * Demonstrating value * Results focus * Market, industry, & product knowledge * ONE.force * C360 *

* Required skills

Benefits

Dental Insurance
Comprehensive medical insurance
20+ weeks paid parental leave for all parents
Career development and training opportunities
Vision Insurance
Competitive base salaries
Free financial coaching and financial well-being support
Free and confidential counseling support through Healthy Minds program
Life Insurance
Disability benefits
6% Company Match on retirement savings plan
Free access to global on-site wellness centers

About American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

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