Senior Manager-Card Lending Product Development
Posted 3 weeks ago
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The Senior Manager of Card Lending Product Development will lead the launch of new on-card lending features and capabilities across all card products. This role involves managing initiatives across Engineering scrum teams, defining user stories, and ensuring quality delivery to shape the future direction of American Express' value to commercial customers.
Responsibilities
- Lead the launch of new on-card lending features and capabilities, working across all card products
- Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
- Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
- Provide thought leadership during concept development, end-to-end user experience design, and feasibility assessment
- Lead key operational processes and integrations by partnering and managing relationships with collaborators in Product Management, Marketing, Technology, Risk, Servicing, Legal and Compliance
- Understand business goals and customer needs and identify creative ways to leverage technological capabilities and/or other creative solutions to meet those needs
- Lead GCS-wide strategic initiatives to drive business results, improve customer experiences, and increase agility in product development occasional travel
Requirements
- 5+ years of experience in product management, product or platform development, or related roles within financial services or engineering teams
- Ability to identify and understand business needs and turn them into technology requirements
- Ability to lead end-to-end product development process
- Strong project management, collaboration, communication, and presentation abilities
Qualifications
- Bachelor's degree
- 5+ years of experience in product management, product or platform development, or related roles within financial services or engineering teams
Nice to Have
- Prior experience with payments and agile product development / delivery a plus
Skills
* Required skills
Benefits
About American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.