Senior Director, Technology

About This Role

This role is a technology leader responsible for overseeing the end-to-end delivery, stability, modernization, and security of Community & State (C&S) core platform capabilities, including Eligibility, Claims, and associated ancillary applications. This leader will drive platform strategy, operational excellence, modernization initiatives, AI capabilities, and transparent reporting.

Responsibilities

• Lead the strategy, roadmap, and execution for C&S core platforms (Eligibility, Claims, related ecosystem applications)
• Develop a modernization vision and guide teams toward cloud-aligned, API-driven, and AI-enhanced target states
• Drive architectural alignment, technology standards, and reuse across the platform portfolio
• Serve as a senior technology advisor to business and functional leadership
• Ensure the performance, availability, and stability of all core platform services
• Lead incident management, problem management, and root cause analysis efforts
• Maintain a solid security posture and ensure adherence to regulatory standards (Medicaid and healthcare compliance)
• Lead major strategic programs such as platform modernization, re-platforming, migrations, AI enablement, and tech debt reduction
• Define and manage KPIs related to stability, throughput, quality, risk, modernization progress, and security compliance
• Lead, mentor, and develop high-performing engineering, product, and delivery teams across global locations

Requirements

• 10+ years of progressive technology experience in large-scale enterprise environments
• 5+ years in senior leadership roles (Senior Manager or Director) overseeing engineering or platform delivery teams
• 5+ years of experience applying AI/ML in engineering, automation, or platform solutions
• 5+ years of experience leading modernization initiatives (cloud, API, microservices, automation, digital transformations)
• 5+ years of experience managing global teams across multiple time zones
• Experience leading Eligibility, Claims, or other core healthcare platforms

Qualifications

• 10+ years of progressive technology experience in large-scale enterprise environments

Nice to Have

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• Advanced degree in Technology, Engineering, Business, or related field
• Experience with large-scale Claims engines, Eligibility platforms, SOR modernization, or cloud migration programs
• Medicaid platform, policy, or regulatory experience
• Demonstrated experience partnering with senior executives and influencing enterprise level decisions
• Solid understanding of healthcare systems, data flows, regulatory constraints, and operational models

Skills

* Required skills

Benefits