Senior Director, Renewal Sales - Life Sciences & Healthcare

About This Role

This global role is responsible for driving growth in the Life Sciences & Healthcare sector by ensuring high retention of the renewal base, representing global sales retention forecasts to executive leadership, and leading strategic initiatives to achieve long-term company goals.

Responsibilities

• Meet and exceed global retention targets
• Provide continuous, accurate forecasting of the global renewal business
• Lead the development and execution of strategic initiatives supporting company-wide objectives and long-term retention growth
• Collaborate with senior leadership and cross-functional teams to align departmental goals with overall business strategy
• Oversee operations across multiple teams, ensuring consistency, efficiency, and accountability
• Influence organizational direction with strategic insights, data-driven recommendations, and forward-looking planning
• Build and maintain high-performing teams by fostering collaboration, innovation, and continuous improvement
• Monitor performance metrics and operational outcomes to identify improvements and implement solutions
• Attend customer meetings alongside renewals team to improve success and provide coaching opportunities
• Attend customer meetings for key negotiations in person if required
• Lead and direct the activities of a global team
• Drive strategic initiatives, translating company strategy into multifunctional objectives
• Lead and direct the global renewals function to achieve objectives for LS&H
• Define, influence, and communicate a clear vision for the planning for long-term success of LS&H
• Provide influential leadership within the organization or segment, driving cohesive direction toward company goals

Requirements

• Bachelor’s Degree or equivalent
• 10+ Years of Relevant Experience
• Experience working with senior leadership
• Sales Leadership experience
• Life science sales experience selling and managing subscriptions
• Experience working with Finance to deliver accurate forecasts
• At least 7 years Sales Leadership experience
• Experience of negotiating large, complex renewal contracts
• Strong & Predictable cadence for Forecasting Monthly & Quarterly performance
• Strong financial skills and comfortable presenting these in an exec level environment
• High Emotional Intelligence and interpersonal skills
• Excellent presentation, verbal and written communications skills
• Ability to manage time effectively, diligent in preparation and follow through on key initiatives and ideas
• Proven ability to synthesize complex issues into simple messages

Qualifications

• Bachelor’s Degree or equivalent
• 10+ Years of Relevant Experience, with at least 7 years in Sales Leadership experience