Senior Director, Renewal Sales - Life Sciences & Healthcare

About This Role

This global role is responsible for driving strong retention of the Life Sciences & Healthcare renewal base by leading and overseeing cross-functional strategic initiatives and managing regional leaders and individual contributors. The Senior Director will play a critical role in achieving global retention targets and ensuring operational excellence.

Responsibilities

• Meet and exceed global retention target
• Continuous, accurate forecasting of global renewal business
• Lead the development and execution of strategic initiatives that support company-wide objectives and long-term growth of retention base
• Collaborate with senior leadership and cross-functional teams to align departmental goals with overall business strategy
• Oversee operations across multiple teams, ensuring consistency, efficiency, and accountability in execution
• Influence organizational direction by providing strategic insight, data-driven recommendations, and forward-looking planning
• Build and maintain high-performing teams by fostering a culture of collaboration, innovation, and continuous improvement
• Monitor performance metrics and operational outcomes to identify areas for improvement and implement effective solutions
• Attend customer meetings alongside renewals team to improve success and provide coaching opportunities
• Attend customer meetings for key negotiations in person if required
• Lead and direct the activities of a global team
• Drive strategic initiatives, translating company strategy into multifunctional objectives for the department or segment
• Lead and direct the work of the global renewals function to achieve objectives with significant contribution towards the achievement of mid-term and long-term results for LS&H
• Define, influence, and communicate a clear vision for the planning for long-term success of LS&H
• Provide influential leadership within the organization or segment, driving cohesive direction toward company goals

Requirements

• Bachelor’s Degree or equivalent
• 10+ Years of Relevant Experience
• Experience working with senior leadership
• Sales Leadership experience
• Life science sales experience selling and managing subscriptions
• Experience working with Finance to deliver accurate forecasts
• At least 7 years Sales Leadership experience
• Experience of negotiating large, complex renewal contracts
• Strong & Predictable cadence for Forecasting Monthly & Quarterly performance
• Strong financial skills and comfortable presenting these in an exec level environment

Qualifications

• Bachelor’s Degree or equivalent
• 10+ Years of Relevant Experience, at least 7 years Sales Leadership experience

Nice to Have

• International sales leadership experience

Skills

* Required skills