Security Officer - Access Control Desk

About This Role

As an Access Control Officer, you will manage entry points, verify credentials, greet tenants and visitors, and support orderly lobby traffic at a commercial real estate location. Your role is crucial in deterring incidents and ensuring a safe and secure environment for clients.

Responsibilities

• Provide customer service to tenants, visitors, and staff by following security procedures and access requirements at a commercial property location
• Control access at designated entry points by verifying identification, issuing visitor credentials, maintaining visitor logs, and directing authorized guests
• Monitor cameras, alarms, and access control systems for irregular activity and deter unauthorized entry
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, communicating updates to contacts and emergency responders
• Conduct regular and random patrols of common areas, offices, and the perimeter, documenting observations and reporting maintenance issues or policy violations

Requirements

• At least 18 years of age for unarmed roles
• Possess a high school diploma or equivalent
• Ability to pass a background investigation
• Ability to pass a drug screen

Qualifications

• High school diploma or equivalent

Benefits