Security Installation Manager

About This Role

Manage the overall execution and performance of field installation staff, ensuring branch goals are achieved. This role involves technical leadership, operational excellence, and team development within the security installation sector.

Responsibilities

• Supervise project management, system installation, and commissioning staff for installed work
• Provide technical support, leadership, and accountability for installation projects in assigned areas
• Plan, organize, and control all installation and engineering activities
• Oversee hiring, training, retention, and development of operations installation staff
• Establish goals, evaluate performance, and manage salary recommendations for direct reports
• Coordinate with other departments to ensure smooth project execution and transitions between sales, installation and service
• Ensure compliance with safety standards, company policies, and customer requirements
• Address escalated field issues, conduct site visits for quality control, and drive customer satisfaction

Requirements

• High school diploma or equivalent
• Current driver's license required if operating a company or personal vehicle for business purposes
• Demonstrated leadership and organizational skills
• 2+ years of direct management experience overseeing installation or operations teams
• 1+ year of experience driving operational and financial metrics
• Results-oriented problem-solving skills
• Ability to obtain and maintain state-specific licensing (e.g., Class D, Alarm Installer)
• Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, Word)
• Willingness and ability to travel to job sites, including overnight travel as needed
• Exceptional verbal and written communication skills
• Strong analytical, decision-making, and planning abilities

Qualifications

• High school diploma or equivalent
• 2+ years of direct management experience overseeing installation or operations teams; 1+ year experience driving operational and financial metrics

Nice to Have

• College degree in business administration, management, or related field
• Experience in construction, engineering or project management (techniques and tools)
• Professional certifications in project management or resource management (e.g., PMP, Six Sigma, Agile, Waterfall)
• Experience in the security integration industry
• Knowledge of PM techniques and tools, general knowledge of contract laws and regulations
• Factory certifications in relevant technology platforms (Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, OnSSI, etc.)

Skills

* Required skills

Benefits