Seasonal Merchandising Service Associate

About This Role

Serve as a Seasonal Merchandising Service Associate, providing customer service and ensuring products are in-stock, priced correctly, and displayed according to Lowe's standards. This role focuses on maintaining merchandising and store cleanliness.

Responsibilities

• Provide SMART customer service through daily execution of Lowe's policies and procedures
• Build relationships with vendors to ensure merchandise resets align with specifications
• Collaborate with the Merchandising Service team and Manager by communicating project priorities and needs
• Analyze metrics and provide feedback on project execution and in-store service to leadership
• Engage with customers to understand their needs and assist in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Move or replace beams and grids, rotate stock, build products, and display per instructions using power equipment
• Identify damaged products, remove them from shelves, and deliver to Return to Manufacturer (RTM) area
• Verify buyback items and ensure they are pulled, prepped, and ready for shipping
• Identify damaged or missing signage, displays, and collateral and order replacements according to merchandising standards
• Confirm product pricing information is visible and clear and resolve/replace missing labels
• Update/validate wayfinding and product location signage
• Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately
• Work with store leadership to stage clearance and damaged merchandise for quick sale
• Sort products in bins, drawers, and boxes to ensure proper location
• Merchandise to planogram, price, color block, and place plants as they arrive
• Fill plant racks onto plant tables per planogram to grand opening ready standards
• Review, complete, and enter details for all assigned merchandise reset, service, and maintenance tasks
• Ensure all reset displays are safe and in working order and repaired/replaced as needed
• Repair/seal damaged packaging and boxes
• Remove all trash, move cardboard boxes to the bailer, and move plastic wrap and other debris to the compactor
• Replace light bulbs and alert appropriate contacts for additional maintenance issues
• Detect common signs of shoplifting, theft, and other security risks, and communicate to management and/or Asset Protection
• Ensure compliance with housekeeping standards and programs to maintain cleanliness and organization
• Maintain a safe and secure work environment, including conducting daily safety reviews and noting hazards
• Adhere to all safety requirements relevant to regular job duties
• Operate store equipment as needed (e.g., Zebra phone, lifts, order pickers)
• Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
• Audit and update pricing labels inside and outside the store to ensure accuracy
• Follow state-specific guidelines on price changes

Requirements

• High school diploma or GED General Studies or equivalent years of experience

Qualifications

• High school diploma or GED General Studies or equivalent years of experience

Nice to Have

• 6 Months of Lowe’s sales floor experience
• 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
• 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment

Skills

* Required skills