Seasonal Merchandising Service Associate

About This Role

This role provides essential merchandising services and customer support within a retail store environment. Key responsibilities include executing merchandise resets, maintaining product displays and pricing accuracy, and ensuring a clean and safe shopping atmosphere.

Responsibilities

• Provide SMART customer service by adhering to Lowe's policies and procedures
• Build vendor relationships and ensure merchandise resets meet Lowe's specifications
• Collaborate with the Merchandising Service team on project priorities and needs
• Analyze metrics and provide feedback on project execution to leadership
• Engage with customers to assist with product location, demonstration, selection, and loading
• Move and replace beams and grids, rotate stock, and build/display products using power equipment
• Identify damaged products, remove them from shelves, and deliver to the Return to Manufacturer (RTM) area
• Verify buyback items and ensure they are prepped for shipping
• Identify and replace damaged or missing signage, displays, and collateral
• Confirm product pricing information is visible, clear, and accurate
• Update wayfinding and product location signage, both physical and digital
• Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are appropriately placed for add-on sales
• Work with store leadership to stage clearance and damaged merchandise for quick sale
• Sort products in bins, drawers, and boxes to ensure correct placement
• Merchandise to planogram, price, color block, and place plants upon arrival
• Fill plant racks onto plant tables per planogram to grand opening ready standards
• Review, complete, and enter details for assigned merchandise reset, service, and maintenance tasks
• Ensure all reset displays are safe and in working order, repairing or replacing as needed
• Repair or seal damaged packaging and boxes, including peg-hook items
• Remove trash and move cardboard/plastic debris to appropriate compactors
• Replace light bulbs and alert contacts for additional maintenance issues
• Detect signs of shoplifting, theft, and security risks, communicating to management
• Ensure compliance with housekeeping standards for cleanliness and organization
• Maintain a safe and secure work environment, including daily safety reviews and keeping aisles clear
• Adhere to all safety requirements relevant to role, including top stock safety and power equipment use
• Operate store equipment such as Zebra phone, paging system, computers, key cutter, panel saw, paint mixer, and flooring cutters
• Maintain point-of-sale signage including bin plus beam label stock and activate price changes
• Audit and update pricing labels inside and outside the store for accuracy
• Follow state-specific guidelines on price changes

Requirements

• High school diploma or GED General Studies or equivalent experience

Qualifications

• High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement

Nice to Have

• 6 Months of Lowe’s sales floor experience
• 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
• 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment

Skills

* Required skills