Seasonal Assistant Local Manager

About This Role

Lead and motivate a local team to achieve sales goals and create memorable experiences for customers at holiday retail locations. Assist with operational tasks and ensure excellent customer service.

Responsibilities

• Promote a positive, collaborative environment and maintain core values and policies
• Assist Local Manager with preparations for opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training
• Learn proper opening/closing procedures
• Take photos and provide guests with memorable souvenirs
• Address and resolve customer concerns or service failures appropriately
• Lead by example and reinforce policies and procedures established by senior management
• Troubleshoot technical issues and escalate to IT or Local Management when needed
• Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting

Requirements

• At least 18 years of age
• Ability to process sales transactions and comfortable with cash handling
• Professional attire and good hygiene
• Available to attend mandatory pre-season training
• Flexibility and willingness to work during “peak” retail hours (evenings, weekends, holidays)
• Available to work a minimum of 20 hours a week or as needed
• Ability to lift and carry equipment up to 10-25 pounds
• Ability to stand for prolonged periods of time
• Ability to stand, walk, and perform easy, guided choreographed movement independently

Qualifications

• Previous retail/assistant manager experience preferred; at least 18 years of age.

Nice to Have

• Previous retail/assistant manager experience
• Photography experience

Benefits