Schedule Specialist
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role involves managing patient referrals and visit schedules, assigning assessments and visits as ordered by physicians using an online scheduling system. You will collaborate with team leaders to match clinicians with appropriate experience to patient needs.
Responsibilities
- Utilize an automated scheduling system to maintain a calendar of services for episodic and per visit customers
- Process workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
- Monitor pending referrals daily and assign licensed professional and case manager for all start of care visits
- Communicate daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution
Requirements
- High school education or equivalent experience
Qualifications
- High school education or equivalent experience
Nice to Have
- 1+ years of scheduling experience in a health care setting using an online scheduling system
- Exceptional organizational, customer service, communication, and decision-making skills
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Benefits
About Optum
Kelsey-Seybold Clinic, part of the Optum family of businesses, is one of the nation's leading health care organizations, providing coordinated and accountable care across 40+ locations in Houston.