Schedule Specialist

About This Role

This role involves managing patient referrals and visit schedules, assigning assessments and visits as ordered by physicians using an online scheduling system. You will collaborate with team leaders to match clinicians with appropriate experience to patient needs.

Responsibilities

• Utilize an automated scheduling system to maintain a calendar of services for episodic and per visit customers
• Process workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
• Monitor pending referrals daily and assign licensed professional and case manager for all start of care visits
• Communicate daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution

Requirements

• High school education or equivalent experience

Qualifications

• High school education or equivalent experience

Nice to Have

• 1+ years of scheduling experience in a health care setting using an online scheduling system
• Exceptional organizational, customer service, communication, and decision-making skills
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Benefits