SAP Program Director, Demand to Supply

About This Role

Lead the delivery of strategic SAP programs and manage client engagement, driving value through SAP services and solutions. Build strong client relationships, oversee program delivery, and ensure alignment with business goals.

Responsibilities

• Serve as the primary point of contact for key SAP accounts, ensuring successful delivery and customer satisfaction across all SAP engagements
• Lead planning, execution, and governance of SAP projects or programs (S/4HANA, ECC, BTP etc.), including timelines, budgets, resources, and quality
• Develop and maintain trusted advisor relationships with senior business and IT stakeholders
• Collaborate with SAP solution architects, functional leads, and technical teams to ensure alignment between solution design and business needs
• Identify and mitigate program risks, issues, and scope changes while maintaining a strong delivery focus
• Drive continuous improvement, innovation, and value realization across the SAP landscape
• Manage contractual obligations, including scope, service levels, change orders, and deliverables
• Support business development and pre-sales efforts, including proposals, estimates, and client presentations
• Ensure compliance with industry regulations, internal policies, and audit requirements when applicable

Requirements

• 13+ years of SAP experience
• 5+ years in a program or engagement management role
• Strong knowledge of SAP platforms (ECC, S/4HANA, BTP, Fiori, Analytics, etc.)
• Proven ability to manage large-scale SAP transformation programs, rollouts, or AMS engagements
• Excellent stakeholder management, communication, and negotiation skills

Qualifications

• Bachelor’s degree in information systems, Business Administration, Engineering, or related field (master’s preferred)
• 13+ years of SAP experience, including at least 5+ years in a program or engagement management role

Nice to Have

• Master's degree
• Experience working with onshore/offshore delivery models and third-party vendors

Skills

* Required skills

Certifications