Sales Person

About This Role

Assist customers in selecting and purchasing merchandise to achieve sales goals, ensuring customer satisfaction and maintaining an organized sales floor.

Responsibilities

• Maintain an acceptable sales quota established in weekly, monthly, and annual store goals
• Advise customers on quality, style, or value of home furnishings merchandise
• Develop expertise in customer experience and sales execution
• Verify prices and account for each item on sales orders
• Calculate sales discounts as warranted
• Prepare and/or place tags on merchandise, especially for sales promotions
• Set up advertising displays and arrange merchandise on sales floor
• Load pick-ups as needed and obtain customer signatures on receipts
• Attempt to resolve customer complaints regarding delivery of damaged or incorrect merchandise
• Make sales prospecting calls via telephone utilizing various telemarketing sales techniques
• Maintain accurate records in the CRM system
• Handle customer inquiries in person or via telephone
• Attend scheduled sales meetings
• Regularly inspect and maintain assigned sales area for cleanliness and orderliness
• Assist customers in completing credit applications

Requirements

• High School Diploma or GED
• Six months experience in practical retail sales

Qualifications

• High School Diploma or GED required
• Six months experience in practical retail sales or any combination of training, experience and education which provides the required knowledge, skills, and abilities.

Skills

* Required skills