Credit Manager

About This Role

Manage accounts receivable and collection duties, including approving lines of credit, conducting credit investigations, and ensuring proper collection procedures for delinquent accounts. Lead and supervise assigned staff within the accounts receivable and collection areas.

Responsibilities

• Supervise, direct, and lead assigned staff, processing employee concerns and providing guidance for efficient office and credit operations
• Manage and oversee the activities and operations of the accounts receivable and collection areas
• Review and evaluate applications; investigate and verify financial status of prospective customers for credit approval or rejection, establishing credit limitations
• Contact customers via telephone and/or text to determine reasons for overdue payments and secure payment, including making home visits if necessary
• Ensure all correspondence with customers concerning accounts is properly documented
• Review and analyze collection reports to ascertain collection status and balance outstanding, and evaluate effectiveness of current policies
• Review delinquent account records to determine contact priorities and delegate collection tasks to staff
• Prepare paperwork for legal action against severely late-paying customers with prior Store Manager approval
• Responsible for office organization, ensuring daily bookkeeping workload and customer files are filed away by end of business day
• Implement and use the company’s Bookkeeping Checklist for daily bookkeeping work
• Deposit all cash receipts to the store's bank account in a night deposit bag on the day received
• Maintain cash drawers empty and open each night, and locked with key removed when unattended
• Collect on returned checks and delinquent accounts
• Complete, prepare, review, and/or approve a variety of forms, logs, records, and reports associated with daily responsibilities

Requirements

• 3+ years experience in accounting/bookkeeping, loan processing, and/or collections
• Valid State Driver’s License

Qualifications

• High School Diploma or GED required
• Three (3) years experience in accounting/bookkeeping, loan processing, and/or collections; or any combination of training, experience and education