Sales Operations Analyst

About This Role

This role involves acquiring, analyzing, and reporting on client data to provide actionable insights. The analyst will collaborate with cross-functional teams to interpret pertinent information for clients, focusing on sales operations within a healthcare context.

Responsibilities

• Work with stakeholders and clients to identify Business Intelligence needs and work towards actionable data and insights
• Dive deep into data to uncover trends, data quality, and data completeness
• Support writing complex SQL queries and SQL performance tuning
• Support the development and implementation of data marts, data structures, functions, data warehouse fact & dimension tables, views, and indexes
• Provide guidance and counsel to project/program leadership based on analysis of operational data with regards to business improvement
• Define key insights and metrics for the business and develop appropriate datasets, analytics, and dashboards
• Create and maintain views into data sets to provide visualization of data analysis
• Provide clear, timely, and accurate communication to business unit leadership/appropriate audiences on analysis, findings, and key insights
• Deliver training as required to teams on newly developed or improved processes, systems, and tools
• Identify data trends and make recommendations for quality improvement
• Support initiatives for data integrity and normalization
• Maintain compliance with Inovalon's policies, procedures and mission statement

Requirements

• Minimum of 2 years' relevant experience
• Advanced SQL skills
• Healthcare experience including industry trends, terminology, and typical processes
• Experience in data visualizations/BI tools (Power BI preferred)
• Strong knowledge of statistics and ability to translate this into non-technical terms
• Demonstrated ability to handle large data sets and relational databases

Qualifications

• Associate's degree in technology or statistics and experience required; Bachelor's Degree in a technology or statistical related field preferred.
• Minimum of 2 years' relevant experience; background in sales or revenue operations.

Skills

* Required skills

Benefits