Sales Operations Analyst

About This Role

The Sales Operations Analyst will be responsible for maintaining and updating Salesforce records, managing contracts, and performing budget reconciliation for continuing medical education programs. This role involves administrative tasks and ensuring compliance with company policies.

Responsibilities

• Maintain and update Salesforce records for continuing medical education programs
• Create Salesforce opportunity cases for all contracts and route to Contracts team
• Escalate contract urgencies and communicate supporter feedback to Contracts team
• Complete standard budget reconciliation process for completed programs using Excel
• Maintain routine trackers for program launch timelines and delay risks
• Perform general administrative tasks related to program reporting and deadlines
• Ensure confidentiality and compliance with company policies

Requirements

• Experience using Salesforce for data entry, opportunity/case management
• Proficient with Microsoft Excel and G Suite programs
• Strong written and verbal communication skills
• Detail-oriented with strong organizational and time-management skills
• Comfortable performing reconciliations and routine administrative processes

Skills

* Required skills