Sales Manager

About This Role

This Sales Manager role at Ulta Beauty is responsible for leading a high-performing team to drive sales growth, deliver exceptional guest experiences, and ensure operational excellence. The manager focuses on performance metrics, team development, and adherence to company processes in a dynamic retail environment.

Responsibilities

• Promote accountability to meet or exceed Ulta Beauty’s goals for retail and service sales, guest loyalty, payroll, omni-channel, and retail shrink.
• Drive company profitability by identifying underperforming metrics and developing strategies leveraging company programs and resources.
• Oversee store scheduling to maximize productivity, achieve sales and payroll goals, and complete workload within budget.
• Plan and execute in-store events to deliver unrivaled guest experiences and drive sales.
• Review and analyze Ulta Beauty’s financial and operational reporting, including store visit and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest service.
• Stay informed on new and existing industry trends, products, and services to better serve guests.
• Attract, hire, and retain a diverse team of top talent.
• Support associate professional development through training, feedback, coaching, and succession planning.
• Ensure team participation in ongoing brand and category education.
• Establish professional brand partner relationships to collaboratively achieve sales and service goals.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Utilize company scheduling and task management tools as directed.
• Protect company assets and minimize loss by ensuring all store standards and operating procedures are met.

Requirements

• 2-3+ years of fast-paced, retail management, or other relevant work experience
• Financial management experience (driving sales, interpreting data, managing payroll budgets, controlling expense)
• Retail management experience (monitoring inventory, achieving operational excellence, driving service culture, executing merchandising directives)
• Leadership management experience (attracting, developing, motivating talent, adapting to change, building relationships, leading and influencing teams)
• Proficient with basic technology (Point of Sale system, Microsoft Office programs, Apple devices)
• Excellent written and verbal communication
• Strong collaboration and interpersonal skills
• Strong organizational skills
• Ability to react under pressure, use good judgment, and be flexible/adaptable

Qualifications

• Bachelor’s degree is preferred
• 2-3+ years of fast-paced, retail management, or other relevant work experience

Skills

* Required skills