Sales Coordinator

About This Role

Support the sales team by managing inquiries, leads, and administrative tasks, assisting clients with reservations and documentation, and collaborating on social media and office management.

Responsibilities

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ

Requirements

• At least 1 year of customer service or administrative experience
• Friendly, detail-oriented multitasker with excellent written and verbal communication
• Comfortable working in Microsoft Office
• Able to sit at a desk and manage phone, email, and system tasks for most of the day

Qualifications

• At least 1 year of customer service or administrative experience.

Nice to Have

• Experience with hotel systems like Delphi.fdc or Opera

Skills

* Required skills

Benefits