Retail Sales Supervisor

About This Role

This role champions customer engagement, overseeing front-of-store operations, and driving sales and service. The supervisor will provide peer coaching to the store team to enhance customer service, sales, and conversion.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion
• Focus on providing an exceptional store experience, consultative selling, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience
• Champion company initiatives and adapt to changing responsibilities
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on behaviors to win, deliver great customer service and results through role playing and feedback

Requirements

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills
• Organization skills
• Adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range
• Ability to climb ladders
• Ability to stand and walk continuously

Qualifications

• 1+ year experience selling retail products or services

Benefits