Retail Sales Associate

About This Role

Serve as a Senior Retail Sales Associate, providing exceptional customer service by assisting customers with automotive parts and solutions, maintaining store operations, and contributing to sales goals.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication
• Collaborate with managers and teammates to create a motivated, productive store environment
• Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics
• Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management
• Utilize structured processes to complete assigned tasks efficiently
• Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment
• Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems
• Assist customers with wiper blade, battery, and light bulb installations
• Use diagnostic tools to read codes from customer vehicles and recommend solutions

Requirements

• Minimum Age Requirement: Must be at least 18 years old
• Basic knowledge of automotive parts
• Ability to lift, load and deliver merchandise
• Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed

Qualifications

• High school diploma or equivalent (GED)

Nice to Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English
• Previous experience in automotive retail

Skills

* Required skills

Certifications