Retail Sales Associate

About This Role

As a Retail Sales Associate, you will be the frontline of excellent customer service, assisting customers with finding the right automotive parts and solutions. This role is crucial in maintaining store operations, driving sales, and fostering a positive retail environment.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates to create a motivated, productive store environment.
• Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management.
• Utilize structured processes to complete assigned tasks efficiently.
• Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Requirements

• Minimum age of 16 years old
• Ability to lift, load and deliver merchandise
• Flexible schedule availability, including mornings, nights, weekends, and overtime

Nice to Have

• Basic knowledge of automotive parts
• Strong people skills and effective communication in both Spanish and English
• Previous experience in automotive retail
• Automotive Service Excellence (ASE) Certification

Skills

* Required skills

Benefits