Retail Print Sales Specialist

About This Role

Provide exceptional customer service and solutions for print needs, producing professionally finished products and assisting customers within a fun, team-oriented retail culture.

Responsibilities

• Greet customers in the Print Solutions department and respond quickly and attentively
• Ask open-ended questions to build relationships and understand customer copy print needs
• Use order intake tools to capture project information and offer appropriate total print solutions
• Assist customers with tasks in the self-service area using copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Perform other duties as assigned, such as assisting customers with shipping

Requirements

• Ability to work a flexible schedule based on the store’s needs
• Ability to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save, and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Skills

* Required skills

Benefits