Retail Print Sales Specialist

About This Role

Provide exceptional customer service and print solutions to customers, producing professionally finished products using print and production equipment. Collaborate within a team-oriented retail environment to assist customers with their printing needs.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open-ended questions to build relationships and understand customers' copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Perform other duties as assigned (e.g., assist customers with shipping)

Requirements

• Ability to work a flexible schedule based on the store’s needs
• Ability to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Skills

* Required skills

Benefits