Retail Print Sales Specialist

About This Role

This role involves providing exceptional customer service and solutions for print needs, producing professionally finished print products, and collaborating as part of a fun, team-oriented retail culture.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open-ended questions to build relationships and understand customers' copy print needs
• Use order intake tools to capture project information and offer appropriate total print solutions
• Assist customers with tasks in the self-service area utilizing copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Requirements

• Ability to work a flexible schedule based on store needs
• Ability to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills (open, save, send electronic files, use Microsoft Word or similar)
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Qualifications

• Entry level

Skills

* Required skills

Benefits