Retail Print Sales Specialist

About This Role

This role is responsible for providing exceptional customer service and innovative print solutions, producing professionally finished products using print and production equipment, and contributing to a collaborative team-oriented retail environment.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open-ended questions to build relationships and understand customers' copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Perform other duties as assigned (e.g., assist customers with shipping, etc.)

Requirements

• Ability to work a flexible schedule based on the store’s needs
• Ability to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Skills

* Required skills

Benefits