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Upload Your ResumeAbout This Role
This role is responsible for providing exceptional customer service and innovative print solutions, producing professionally finished products using print and production equipment, and contributing to a collaborative team-oriented retail environment.
Responsibilities
- Greet customers as they enter the Print Solutions department and respond quickly and attentively
- Ask open-ended questions to build relationships and understand customers' copy print needs
- Use order intake tools to capture project information and offer an appropriate total print solution
- Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
- Ask qualifying questions during consultation to generate potential leads
- Perform other duties as assigned (e.g., assist customers with shipping, etc.)
Requirements
- Ability to work a flexible schedule based on the store’s needs
- Ability to work with many customers to provide a total solution
- Attention to detail and keen eye to notice quality issues
- Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
Skills
Microsoft Word
*
* Required skills
Benefits
Dental Insurance
401(k) plan with a company match
Vision Insurance
Flexible part-time hours
Discounts at hundreds of retailers, restaurants and more
Weekly pay
Generous paid time off
Associate discounts on in-store and online merchandise, services and warranty plans
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